Join us for our Loyalty Management Seminar which will review in detail the following areas:
- Coupon management and tracking of referrers and referees to identify your top 50 customers;
- Gift certificate automation, management and tracking;
- Campaign management – management of lists, messages and segmentation and the ability to set goals and report on performance;
- Points management, accumulation and redemption across club levels and purchase locations (web, telesales and retail / cellar door);
- Wine club management: advanced retention opt-out alternatives such as customer ability to defer and manage payments and deliveries, ability to re-gift a cycle, ability to exchange the value of the cycle for a gift certificate or an alternative purchase option; and
- Advanced sales reporting by product types and contact types to manage trends and inform future campaigns.
There are only 10 places available, so if you would like to learn about these solutions, plus many other ways to streamline your business workflow and marketing activity, you need to register early.
For any questions about the event, or any issues with registering, please contact the F2 office on (08) 9248 1867.